Maintenance
Turn reported issues into assigned work and retain the outcome.
Work requests capture an issue that needs review. Work orders describe the work to be carried out. Scheduling helps plan when work should happen. Keep the equipment and location connected throughout the process.
Workspace access. Pages and actions depend on your role and the modules enabled for your workspace. This guide describes CW release/1.0.1; your administrator can confirm the options available to your team.
Get started
Open Maintenance and choose Work requests, Work orders or Scheduling. Review the issue, priority and asset context before assigning work. Record what was done and useful observations before closing it.
Watch the walkthrough
Follow the actions in Connected Workers, then use the chapter sections in the progress bar to revisit a step. English subtitles are on by default; choose Hebrew in the captions settings.
Reviewed work connects the finding to the equipment and responsible process. Open the image to view the controls at full size.
The user flow
- Report a work request.
- Triage the issue.
- Create or review the work order.
- Assign responsibility and timing.
- Perform and record the work.
- Close with useful evidence.
How the information moves
| Stage | Responsibility |
|---|---|
| 1 | Request or planned work |
| 2 | Permissions and validation |
| 3 | Request and work-order records |
| 4 | Assignment and schedule |
| 5 | Work updates and attachments |
| 6 | History and Advisor evidence |
The diagram describes the logical path through the application. Saved records retain their workspace and relationships. Supported background processing and external synchronization can complete after the initial save.
Tips for better data and TAI context
- Distinguish symptoms from confirmed causes.
- Use clear ownership, priorities and statuses.
- Record follow-up readings; completion alone does not establish equipment recovery.
Consistent equipment codes, precise location links and readable approved files help TAI retrieve the intended context. A saved record does not mean every attached file has finished indexing. See background indexing for the preparation process.
Check the result
Open the saved record or configuration again. Check its location, equipment links, status and visibility for the intended role. If information is missing, check scope and permissions before adding a duplicate.
Related guides
Connected Workers overview · TAI · Knowledge and search
Work requests · Work orders · Scheduling
For help with availability or setup, contact your workspace administrator or support@treedis.com.
