Work requests
Capture an issue so the right person can review it.
A request is the starting point for review. A useful description explains what was observed, where and when, so the reviewer can decide whether to create work.
Workspace access. Pages and actions depend on your role and the modules enabled for your workspace. This guide describes CW release/1.0.1; your administrator can confirm the options available to your team.
Get started
Open Maintenance → Work requests. Add the issue, select the intended asset or location and include relevant photos or measurements. Review the saved request and its status.
Watch the walkthrough
Follow the actions in Connected Workers, then use the chapter sections in the progress bar to revisit a step. English subtitles are on by default; choose Hebrew in the captions settings.
The user flow
- Identify the issue.
- Select location and asset.
- Describe the observed symptom.
- Attach useful evidence.
- Submit the request.
- Review the disposition.
How the information moves
| Stage | Responsibility |
|---|---|
| 1 | Worker report |
| 2 | Input validation |
| 3 | Request record |
| 4 | Asset, location and evidence |
| 5 | Triage and supported conversion |
| 6 | Work-order process |
The diagram describes the logical path through the application. Saved records retain their workspace and relationships. Supported background processing and external synchronization can complete after the initial save.
Tips for better data and TAI context
- Use an observable symptom and timestamp.
- Choose the actual asset rather than an unrelated nearby item.
- Avoid duplicate reports of the same open issue.
Consistent equipment codes, precise location links and readable approved files help TAI retrieve the intended context. A saved record does not mean every attached file has finished indexing. See background indexing for the preparation process.
Check the result
Open the saved record or configuration again. Check its location, equipment links, status and visibility for the intended role. If information is missing, check scope and permissions before adding a duplicate.
Related guides
Connected Workers overview · TAI · Knowledge and search
For help with availability or setup, contact your workspace administrator or support@treedis.com.
